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SkyHop.com, Inc. P.O. Box 2033 Hagerstown, MD 21742

301-791-1236

 

Frequently Asked Question's


Frequently Asked Question's (FAQS)

1. Question: Is wireless Internet secure?

Answer: Yes, if deployed correctly. Skyhop deploys the Wireless Encryption Protocol (WEP) that encrypts the connection from customer sites to any and all points of presences (POP's). SkyHop also uses RADIUS servers that Authenticate each customer connection.

In a nut shell, methods used to secure our network are more a measure of protecting SkyHop's Wireless infrastructure from none subscriber access. The customer should use any measures necessary to protect their PC's from hackers or viruses as would be done with any Internet Service provided by others.

2. Question: What is wireless Broadband Internet?

Answer: Wireless Broadband Internet is fixed wireless Internet access offered by SkyHop as an alternative to copper- or cable-based high-speed access. Fixed wireless does not require satellite feeds, a government license, or even local phone services.

Fixed wireless systems use a small, inexpensive microwave antenna that is attached to a radio at the customer premises. The Customer Premise Equipment (CPE) is pointed back to one of SkyHop's Points of Presence (POP's), typically one of our radio towers, to create a Wireless Local Loop (WLL).

3. Question: Do I have to dial-up to get connected?

Answer: No, With SkyHop Wireless Broadband, you have a constant Internet connection. There's no dialing up, no logging on, no busy signals, no disconnections; you are "always on." With "always on" connection, you have unlimited access. There are no hourly fees.

4. Question: Is Wireless Broadband as fast as cable or DSL?

Answer: Yes, SkyHop offers access bandwidth ranging from 256kb to 1.5Meg. Basically from 5 to 25 times faster then dial-up internet access. Click on services on menu for details on various plans offered by SkyHop.com, Inc.

5. Question: Is Wireless Broadband affected by Weather?

Answer: No, Wireless Broadband is no more affected by weather than a radio station is affected by weather. The wireless technology used has built-in fault tolerance that can overcome most any environmental occurrences.

 

 


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