| Frequently Asked Question's (FAQS)
1. Question: Is wireless Internet
secure?
Answer: Yes, if deployed correctly.
Skyhop deploys the Wireless Encryption Protocol (WEP) that encrypts
the connection from customer sites to any and all points of presences
(POP's). SkyHop also uses RADIUS servers that Authenticate each
customer connection.
In a nut shell, methods used to secure our network are more a
measure of protecting SkyHop's Wireless infrastructure from none
subscriber access. The customer should use any measures necessary
to protect their PC's from hackers or viruses as would be done
with any Internet Service provided by others.
2. Question: What is wireless Broadband
Internet?
Answer: Wireless Broadband Internet
is fixed wireless Internet access offered by SkyHop as an alternative
to copper- or cable-based high-speed access. Fixed wireless does
not require satellite feeds, a government license, or even local
phone services.
Fixed wireless systems use a small, inexpensive microwave antenna
that is attached to a radio at the customer premises. The Customer
Premise Equipment (CPE) is pointed back to one of SkyHop's Points
of Presence (POP's), typically one of our radio towers, to create
a Wireless Local Loop (WLL).
3. Question: Do I have to dial-up
to get connected?
Answer: No, With SkyHop Wireless
Broadband, you have a constant Internet connection. There's no
dialing up, no logging on, no busy signals, no disconnections;
you are "always on." With "always on" connection,
you have unlimited access. There are no hourly fees.
4. Question: Is Wireless Broadband
as fast as cable or DSL?
Answer: Yes, SkyHop offers access
bandwidth ranging from 256kb to 1.5Meg. Basically from 5 to 25
times faster then dial-up internet access. Click on services
on menu for details on various plans offered by SkyHop.com, Inc.
5. Question: Is Wireless Broadband
affected by Weather?
Answer: No, Wireless Broadband is
no more affected by weather than a radio station is affected by
weather. The wireless technology used has built-in fault tolerance
that can overcome most any environmental occurrences.

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